Articles on: Billing

How to add/change card details

Simply set up a payment method for your subscription with us and it will charge automatically for the invoice /subscription once it's due for renewal. Its a Direct Debit or Recurring payment.


  • Login to your customer portal
  • Once logged in, click on the "Payment Method"
  • Make sure to enter your card number, expiry date, and CVV correctly on the new window.
  • Once completed, click on "Add" and it will save your card details.


If you wish to change your current payment method:

  • Select "Payment Method".
  • Click on "Edit Payment Method".
  • Now you can input your new card details


If the subscription payment is failed, the service would cut off immediately.

Updated on: 05/08/2019

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