Articles on: Billing

How to add/change card details

Simply set up a payment method for your subscription with us and it will charge automatically for the invoice /subscription once it's due for renewal. Its a Direct Debit or Recurring payment.

Login to your customer portal
Once logged in, click on the "Payment Method"

Make sure to enter your card number, expiry date, and CVV correctly on the new window.

Once completed, click on "Add" and it will save your card details.

If you wish to change your current payment method:
Select "Payment Method".
Click on "Edit Payment Method".
Now you can input your new card details

If the subscription payment is failed, the service would cut off immediately.

Updated on: 05/08/2019

Was this article helpful?

Share your feedback


Thank you!