> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.expatprime.tv/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add/change card details

Simply set up a payment method for your subscription with us and it will charge automatically for the invoice /subscription once it's due for renewal. Its a Direct Debit or Recurring payment. 

* [Login to your customer portal](https://expatprime.tv/user_panel)
* Once logged in, click on the "Payment Method" 
![](https://storage.crisp.chat/users/helpdesk/website/461c13fed7e4d800/payment-method_1tze3ci.png)
* Make sure to enter your card number, expiry date, and CVV correctly on the new window.
![](https://storage.crisp.chat/users/helpdesk/website/461c13fed7e4d800/card-details_98s5qj.png)
* Once completed, click on "Add" and it will save your card details. 

If you wish to change your current payment method:
* Select "Payment Method".
* Click on "Edit Payment Method".
* Now you can input your new card details

||| If the subscription payment is failed, the service would cut off immediately.